Your questions
How do I know the restocking date of a product?
The most effective way to find out the restocking date of a product and to follow us on Instagram.
We publish stories each time our site is re-stocked! :)
Is it possible to receive duplicates?
Normally no! We make sure not to send figurines in the same box which means that you cannot receive duplicates (except Happy Birthday series, Mofusand and Smiski) because the complete box contains 12 boxes of a collection of 6.
What is the maximum number of products I can order?
Order limits are listed for each product and depend on stock levels and popularity of the item. Customers are allowed to order the maximum limit every 30 days. Order limits are subject to change without notice.
How long will it take for me to receive my order?
Our shipping time is between 1 and 5 working days (excluding weekends) from mainland France.